Refund Policy
Last updated: September 2026
Before delivery starts
If delivery has not started, email support@socialgrowthusa.com within 3 days of purchase for a full refund.
After delivery starts
Once delivery has started we do not issue cash refunds. If part of an order is undelivered, we complete it or credit the undelivered portion.
30-day retention guarantee
If the delivered count drops below what you paid for within 30 days of completion, contact us and we will top it back up at no charge. This does not cover drops caused by you changing or privating the account, or by actions the platform takes on the account itself.
Crypto payments
Refunds for crypto orders are issued in the same coin at the value paid, less network fees. Payments sent on the wrong network or after a quote expired cannot be recovered.